Glur Policy - Glur Hostel Aonang

Policy

All rates are subject to change without prior notice.
All reservations must be made in written document via e-mail or fax.
Confirmation of reservation will be notified by the Hostel via e-mail.
Any changes to an existing reservation including arrival time or date, please notify the Hostel in written document.
The Hostel will not guarantee availability if the date of confirmed reservation is changed due to customer’s request. Cancellation of any reservations will also apply to the Hostel’s cancellation policy.

CHECK-IN TIME : 2:00 pm. – 10:00 pm. (14:00 – 22:00)
CHECK–OUT TIME : 12:00
Each individual passport is required at check-in. The passport will be retained safely by the Hostel for lost & damage and payment guarantee until check-out.
Late checking-in after office hour–from 10:00 pm. (22:00) until 7:00 am. (7:00) of the next day will be charged as one night stay.
Early check-in from 7:00 am. (7:00) to 12:00 pm. (12:00) can be arranged due to room availability and free of charge.
Late check-out with prior arrangement after 12:00 pm. (12:00) will be charged as follow :
- 50% of one night rate from 12:00 pm. (12:00) – 6:00 pm. (18:00)
- one night rate charge after 6:00 pm. (18:00)
Late check-out without prior arrangement after 12:00 pm. (12:00) will be charged as one night rate.

All deposits are non-refundable.
No charge for cancellation in written e-mail or fax at least:
- 14 days before arriving date in high season (1 Nov. – 30 Apr.)
- 7 days before arriving date in low season (1 May – 31 Oct.)
In low season (1 May – 31 Oct.), one night charge is applied for:
- Less than 7 days cancellation notice in written document before arrival.
- ‘No Show’ on arriving date until 10:00 pm. (22:00)
In high season (1 Nov. – 30 Apr.), full amount charge is applied for:
- Less than 14 days cancellation notice in written document before arrival.
- ‘No Show’ on arriving date until 10:00 pm. (22:00)

NO smoking or using fire and/or gas inside the building due to Thai Laws and will be charged 2,000 Baht fine. Smoking is allowed in designated area with signage only.
NO visitors or unregistered guests are allowed in the resident area without Hostel’s permission.
NO pets are allowed in the resident area.
NO food or drink other than drinking water are allowed in the bedroom.
NO drugs, weapons, or any illegal objects are allowed in the Hostel. It against the laws and will be reported to the police right away.
Guest should not disturb others with all kind of noise, unclean, or any unacceptable behavior.